At Emeraa (emeraa.com), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website.
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name, email address, phone number, and shipping address
- Billing and payment details (processed securely by third-party providers)
- Order history and customer support communications
- Device, browser, and usage information for analytics
How We Use Your Information
Your information may be used for the following purposes:
- Processing and fulfilling orders
- Providing customer support
- Improving our website, products, and services
- Sending order updates or promotional communications (with consent)
- Complying with legal and regulatory obligations in the UAE
Sharing of Information
We do not sell or rent your personal data. Your information may be shared only with trusted third parties such as:
- Payment gateways and financial institutions
- Shipping and logistics partners
- Website hosting, analytics, and marketing service providers
- Government authorities when required by UAE law
All third-party service providers are required to maintain the confidentiality and security of your information.
Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can manage or disable cookies through your browser settings.
Your Rights
In accordance with applicable UAE data protection laws, you have the right to:
- Request access to your personal data
- Request correction or updating of inaccurate information
- Withdraw consent for marketing communications
- Request deletion of data where legally permissible
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the updated policy.
Contact
If you have any questions regarding these Terms of Service, you may contact us using the details below:
📧 Email:
emeraa.ecommerce@gmail.com
📞 Phone:
+971 56 835 1908
📍 Address:
Hazza ' Bin Zayed The First Street,
Abu Dhabi, UAE