Shipping Policy

At Emeraa (emeraa.com), we aim to provide a smooth and reliable shipping experience. Please review our shipping policy below.

Shipping Within the UAE

We offer free shipping across all Emirates in the United Arab Emirates. Orders are processed within 1–2 business days and delivered based on the destination and courier service.

Delivery timelines may vary due to public holidays, weather conditions, or unforeseen courier delays.

International Shipping

At this time, international shipping is available upon request only. Customers outside the UAE are requested to contact us before placing an order to confirm availability, shipping charges, and delivery timelines.

Customs, Duties & Taxes

For international orders, any customs duties, taxes, or import fees imposed by the destination country are the responsibility of the customer. Emeraa is not responsible for delays caused by customs clearance.

Order Processing

Orders are processed on business days excluding UAE public holidays. Once an order is shipped, tracking information may be provided where available.

Incorrect Address

Customers are responsible for providing accurate shipping details. Emeraa is not liable for delays or failed deliveries due to incorrect or incomplete address information.

Contact

emeraa.com.