Terms of service

Welcome to Emeraa (emeraa.com). By accessing or purchasing from our store, you agree to be bound by the following Terms of Service.

Business Information

Emeraa is an online business operating from the United Arab Emirates. Throughout the site, the terms “we”, “us”, and “our” refer to Emeraa.

Eligibility

By using this website, you confirm that you are at least the age of majority in your country of residence or have obtained parental consent if required.

Products & Services

We reserve the right to modify, discontinue, or update any product or service at any time without prior notice. Prices and descriptions are subject to change.

Orders & Payments

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order due to errors, suspected fraud, or unauthorized transactions.

Shipping & Delivery

Delivery timelines provided are estimates only. Emeraa is not responsible for delays caused by couriers, customs clearance, or circumstances beyond our control.

Returns & Refunds

Returns and refunds are processed in accordance with our Refund Policy. Please review the policy before placing an order.

For order-related concerns, please contact our support team before initiating any payment disputes or chargebacks.

Intellectual Property

All content on this website, including images, logos, text, and design elements, is the property of Emeraa and may not be used without prior written consent.

Prohibited Use

  • Violation of UAE laws or regulations
  • Fraudulent or misleading activities
  • Interference with site security or functionality
  • Unauthorized use of our content or services

Limitation of Liability

Emeraa shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products, to the maximum extent permitted by UAE law.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Changes to Terms

We reserve the right to update these Terms of Service at any time. Continued use of the website constitutes acceptance of the updated terms.

Contact

If you have any questions regarding these Terms of Service, you may contact us using the details below:

📧 Email:
emeraa.ecommerce@gmail.com

📞 Phone:
+971 56 835 1908

📍 Address:
Hazza ' Bin Zayed The First Street,
Abu Dhabi, UAE

emeraa.com.