Shipping policy
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🚚 Shipping Policy – UAE
📍 Shipping Coverage
We currently ship within the United Arab Emirates (UAE) only, including:
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Dubai
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Abu Dhabi
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Sharjah
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Ajman
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Ras Al Khaimah
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Fujairah
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Umm Al Quwain
We do not ship internationally at this time.
⏱️ Order Processing Time
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Orders are processed within 1–3 business days
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Orders placed on weekends or public holidays will be processed on the next working day
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Once your order is dispatched, you will receive a confirmation message/email
🚚 Delivery Time
Estimated delivery time within UAE:
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Standard Delivery: 2–5 business days
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Remote areas: 3–7 business days
Delivery times may vary due to:
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Courier delays
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Weather conditions
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Customs or security checks
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High-volume sale periods
💰 Shipping Charges
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Shipping fees (if applicable) are calculated at checkout
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Any promotional free shipping offers will be clearly mentioned on the product page or checkout
💳 Cash on Delivery (COD)
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Cash on Delivery is available for selected locations in the UAE
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Additional COD charges may apply
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Orders may be confirmed by phone or WhatsApp before dispatch
🛃 Customs, Duties & VAT
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Some products may be subject to customs duties or VAT as per UAE regulations
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Any applicable customs charges are the customer’s responsibility, unless stated otherwise
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Delivery may be delayed if customs clearance is required
🚫 Restricted & Non-Deliverable Items
We do not ship prohibited or restricted items under UAE law, including but not limited to:
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Alcohol, drugs, or illegal substances
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Weapons, ammunition, or explosives
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Medical or health products without approval
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Hazardous or flammable materials
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Counterfeit or replica products
Orders containing restricted items may be cancelled without notice.
❌ Failed Delivery / Incorrect Address
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Please ensure your delivery address and contact details are correct
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Failed deliveries due to incorrect address, unavailability, or refusal may result in:
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Re-delivery charges, or
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Order cancellation without refund of shipping fees
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🔄 Returns Related to Shipping
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Items damaged during shipping must be reported within 24 hours of delivery
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Proof (photos/videos) may be required
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Return eligibility is subject to our Return & Refund Policy
📞 Contact Us
If you have any questions regarding shipping, feel free to contact us:
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